FAQs
Collapsible content
1. How can I place a custom jewelry order?
You can place a custom order through our Commissions section or by booking a consultation with our experts.
2. What is your payment policy?
We require a 50% advance to begin crafting your piece, with the remaining balance due upon delivery.
3. Do you offer consultations for selecting gemstones and diamonds?
Yes! Our experts provide personalized guidance to help you choose the perfect gemstones and diamonds. Book an appointment online through our quick form.
4. How long does it take to complete a custom jewelry piece?
Timelines vary based on design complexity, but most custom pieces take 4-6 weeks to complete.
5. Do you ship internationally?
Yes, we offer international shipping. Delivery times and costs vary based on location.
6. Can I resize or modify my jewelry after purchase?
We offer resizing and minor modifications on select pieces. Contact us for details.